Back in episode 4 I proclaimed my love for the Melitta Mill & Brew. Even then I knew this day would come.
The little plastic hook holding the grinder lid down snapped and fell into the grinder basin. Without this hook, the grinder doesn’t grind and the water doesn’t get near the grinds. Basically, this fragile 1/4″ piece of plastic is the key to the coffee maker. Without it, no coffee.
After 3 years of daily use, this is my second Melitta and the second time this hook has snapped. Not an atypical problem, a handful of complaints about his issue in the Amazon reviews.
In the short term, I’m weighing it down with a bag of stale, ground coffee. In the long term, I’m looking for a new machine. Any recommendations?
So glad I found this site. We needed a new basket and I have just ordered one, as well as a new lid, since our broke 2 yrs ago. We just hold it down for a few seconds until grind is under way, and it stays on after that.
I just use velcro as a latch. Great item. THere seems to be a new model for 99. Wish I could find a stainless steel carafe
Dear Melitta Anonymous (and not so anonymous!) family, you share my passion and pain….The joys of a truly easy delicious coffee brewing experience, the morning Grinding- Wake-Up Call….the pain of broken teeny parts…the ripped and torn tragic baskets…the secret shame of the “rock” the “Nyquill Bottle” or in my case the (wince) bag of powdered sugar….all part of the thrills and agonies of the “Melitta Life” Be honest…how many of you have secretly thought “maybe I should buy 2 or 3 in case they stop making them?…what would I do? Go back to the fussy, noisy, crummy Cuisinart?” NEVER!
okay…hi guys…I just love this! Thanks for all the awesome advice! I will be calling Susan and getting instructions how to take apart my lid!
Happy Brewing To All….And To All A Good Year!
Soooo grateful to have contact numbers for replacement parts. We are proud owners of 3 Mill and Brews. 1 in daily use; 1 in semi-retirement in motor home; 1 still boxed in pantry as ‘back up.’ (NEVER want to live without). The 1st was purchased under the name Cooks Essentials on QVC.com. They stopped selling it and luckily found again by Melitta. Have also purchased 2 others and given as gifts.
Lid latch broke on semi-retired model a couple of years ago; we patiently hold it down until grinding process is complete. No big deal. Bigger problem is the “teeth” on bottom of basket stripped and will not fully grind any longer. Anyone else experienced this problem???
Thanks for everyone’s entertaining input — a joy to know you’re here and passionate about your Mill and Brew.
It took three years for that ‘little broken latch’ to rear it’s ugly head. Like many before me, I looked to the almighty Google for wisdom and found this incredibly entertaining (and helpful) site. Who would have thought that help was merely a ‘1-800′ call away and was stamped right there on the bottom of the machine? But unlike some who found ‘the first replacement is free’, it costed me $14.95. The story went ‘it’s past the one year warranty’… Faced with a dilemma, continue using the ‘tape it down’ method or spring for $14.95, I elected the latter. I just hope the new lid/latch lasts longer than it would take to use $14.95 worth of tape…
This is the BEST coffee pot. I have had mine for 9 years and haven’t replaced it because I thought it had been discontinued. It hasn’t though and if you go on the Melitta website you can buy it there plus there seems to be a new model. My lid has been broken for years. The Cuisinart is horrible, don’t replace your Melitta – just buy another one!
I was just quoted the price of $22.45 for a new filter basket assembly (part number 30640) from Salton (800-947-3744). That’s kind of outrageouly expensive for a filter basket, which makes me think it’s for more than just the basket itself. However, she said it’s just the basket, nothing more. Does anyone know if the part number I’ve been given is for more than just the basket? Has anyone recently paid less than $20 for a filter basket, and if so, from where did it come? Our basket, which is several years old, is starting to tear along the top so I would definitely like to replace it.
I’m debating between spending $25 for a new filter basket and $60 for an entire new unit – that would give me a replacement part for the carafe and the other tab part that always seems to break.
Opinions?
P.S. You can typically find this item in your local grocery store for around $60-70.
My latch too as been broken for about 4 years now. I just insert the handle of a plastic spoon in the gap on the hinge side of the lid to secure the lid. This works great. Just close the lid with your left hand while inserting the spoon handle with your right hand. I can do this with my eyes closed. Really, my eyes are closed a lot in the morning before I get that first cup of the best brewed coffee I’ve ever found.
My Mill and Brew experienced the issue with the lid as well. I just weight it down with an old butter dish I had. It works fine. My son’s mill and brew has the same problem. I was “delighted” to read all the other stories about the same issue! I love my Mill and Brew!
I feel bad that I’ve had mine for a good 10 years+… I may have set myself up here. But, I tore the basket and will now see what they can do for me on the 800 number. THANKS and enjoyed the reads…
Well, our tab has broken now, too. The Melitta website now says to contact the following for replacement parts:
REPLACEMENT CARAFE MODEL ME MBCFB. FOR ALL OTHER PARTS AND SERVICE, PLEASE CONTACT FOX INTERNATIONAL AT 1-800-738-0245 Monday-Friday 8:30am to 8:00pm ET.
They have a website (estore.fox-international.com), but I don’t see it listed there, so you’ll need to call.
We bought ours in 2003 and have been living with the broken latch for the last 4 years. Now the basket is torn and we were looking into replacing the unit with a new one. Just called the 800 number. The cost for both (new latch & new filter basket) including shiping is $20.09 USD. Thanks so much for the info.
We love our Mill and Brew so well have two and travel with it. Using the 800 number, we have replaced 3 tops in over 10 years. The company is A-1 to deal with. After making the call, they promised to have the new lid to us in 5 days. They are the greatest!
You can buy a 98 cent brass
“mini latch” at almost any good hardware store. It attaches with (4) “mimi” screws and will hold the lid down just fine.
RB
San Diego, CA
I have 2 Mill & Brew (white & thermal) and have broken filters, lids, & the glass pot. The 800 number works, but they charge $10 for shipping 1 item and $7 per each additional item plus the cost of the item. That’s too rich for my blood. I’m finding it cheaper to just get a new coffee maker. After dealing with the cheap parts for several years, I’m definitely NOT buying a Melitta product again. Looking at the fox-international website, I’m staying away from Black & Decker and all their other ones as well.
I feel validated seeing all these comments, as we too have loved our Mill and Brew but am annoyed by the broken lid latch for the second time. The first time I ordered a replacement lid was in 2004 and it cost me $5.42. I was impressed with their service at that time.
I can’t say the same for their customer service today. When I called just now they wanted $16.50 for the same part! That’s took steep a price increase for me. I’ll try the velcro or other latch “fixes” that you all have suggested.
you can use a rubberband, put it under the piece that the basket fits into, then over the lid, i find that this works very well
my lid latch has also broken, called the 800# for the Fox-International and after a long hold, was advised that I needed the part number. Hello, it’s the lid latch, right? She advised me to look online and get the part number and call back with the part number, she couldn’t give me a price because I didn’t have a part number, can anyone advise of the part number for the lid latch, the manual calls it the reservoir cover. We did try the super glue and so far, so good, noted the advise to press the latch release to close rather than pressing until it clicks to protect it from breaking again.
Thanks for all the information people have compiled here. I searched around to see if I could order another Mill and Brew, but can’t find it!
Just ordered a filter basket and it will be $23.90 total with S&H. But back-ordered so I won’t get it until mid-March.
I looked at the newer Smart Mill and Brew but it has mixed reviews on amazon.com and with the much higher cost, didn’t seem worth the risk!
I too had the plastic latch hook break off of the filter basket top and had to resort to putting a coffee can on top to keep it down. I tried rubber bands too, they worked fine.
Luckily, I found this website and called fox-international and I must have gotten lucky because the person was able to find the part number. It’s 30636B. It cost about $18 with shipping. It was a little tricky to replace it (2 screws on the inside and 2 hidden screws on the outside), but now our Melitta Mill& Brew is running like new!
I just received the replacement lid and took out the 2 inside crews. I can’t find the 2 hiddn screws on the outside. Help!
I found them! Hidden under the scalding warning.
I am trying to replace a smashed carafe and just got off the phone with Fox International after a frustrating web search. I spent about 45 minutes on hold (that’s how desperate I am to keep this machine) and they no longer carry that part or the machine at all. They offered to replace it with a Black and Decker model that has pretty bad reviews on Amazon, so I think I’m going to keep looking for the carafe online. Does anyone have any ideas where to find a replacement carafe or if I could just use a carafe from a different coffee maker?
Just called the 800 number and they do not make the carafe anymore. We just broke our carafe. By the way, replacement filters are now $24.90 with shipping/handling. The price seems to creep up every few months for these replacement parts.
I’m glad I found this site as I just broke my carafe. I LOVE this machine, ever since my now husband gave it to me for a birthday gift. I’ve tried every replacement carafe in BBB…anyone with any luck?
We broke our carafe to our Melitta Mill and Brew and could not find a replacement- calling customer service told me also that they are no longer available. We went out and purchase a 12c Mr Coffee carafe that has been working for us. We have to turn it just right to get the tight fit so it will drip but workds great. Only downsize is that it is a white carafe in our black machine! :)
We got ours for a wedding gift back in 2001. we have replaced our filter basket and i am now in need of another one. i have looked into getting a different coffee maker but can’t bring myself to part with this one. our lid piece broke also but I just hold it down until the grinder starts then i walk away. we have replaced the carafe as well – our machine was black and all they had available was white. i thought that would be it for us and we would have to buy a new coffee maker but on another website someone suggested buying the white carafe and simply switched the handle so we did that. i don’t think that i could ever switch coffee makers!
I got my original melitta mill and brew in 2006 as a birthday gift from my now husband. although i’ve been fortunate enough not to have the “latch problem” yet, i have had a broken carafe. I just replaced it with a carafe from BBB from some other brand because when i called the number their only answer was “we dont make that anymore. your warranty doesnt cover you anymore” and there was nothing they could do for me. Now i have a problem where the machine will grind the coffee but then thats it…wont brew the water. wont even get the warming plate hot….i know the customer service is not going to be helpful. any ideas?
The lid to the filter/grinder basket on ours broke after two years. I contacted Applica via e-mail; they sent me a phone number to call. Bought two replacements (since it will obviously break again!) and saved significantly on shipping on the second one.
Here’s the contact information:
To purchase a part or accessory item, we ask that you call 1-800-738-0245 (Monday-Friday, 8:30 a.m. to 8:00 p.m., ET) for price and availability. All major credit cards are accepted. Please have the model number, and date code of your product when placing the call.
call to get a new lid for $18.76
1-800-233-9054
Just ordered a new lid for mine at a cost of $19.97 shipped to my home in Texas. Thanks for the number.
Our filter basket needs replaced and when I do a search on the web – all I get is info on a NEW Mill & Brew!!! EEK!!! What is the best place to call to get a replacement filter basket only?
I have had the same problem…..2 pots, replaced the parts on the second coffee maker and they are broke again. Don’t know what to do. Love this coffee maker, but without duct tape it’s useless.
Hey y’all melitta owners. I need a basket since a thumb has pushed the bottom edege out and coffee grinds d their way into the other wise delicious coffee. I have call that lovely long wait 800# and found out that that part is nolonger available nad that this product is nolonger made. I really do not want to buy another maker. I just too stimulated to be replacing an appliance that still works. Any suggestions?
Hi!, I just wanted to say what an awsome coffe maker it is! And what the hell was the Melita Co. thinking when they discontinued this model. My grind and brew came with the house I just bought and I was trying to find one to buy as a gift for my neice and her husband for Christmas. Thanks for all the info.
Mark Mangiardi,Alturas,Ca.
The carafe for the Mill and Brew that Fits Models MEMB1B, MEMB1W & ME1MSB Coffeemakers is available again from the Melitta Website – I have been searching for a carafe for over a year!!! Limit 2 per person. I just ordered 2 :)
in replacing the lid, i broke the spreader tube that screws into the lid. i phoned the 800# on the bottom of the pot and was told that part was not available. any ideas on where to obtain one or does someone have 1 to part out? Any help would be appreciated.
Call Fox-International at 800-321-6993. They sell a replacement lid with latch called “grinder lid lock” for this model. It’s about $18 with delivery. You might wnat to order 2 for future breakage. This is a great coffee pot.
Maybe if enough of us e-mail melitta they will bring it back (hopefully with an improved latch.) When I messaged them “consumerrelations@melitta.com”: They wrote, “Regretfully the Mill & Brew coffeemakers are out of production and are not available. We have changed manufacturing partners and will have a new line of coffeemakers in April. The Mill & Brew will not be included.
This model has not been in stock for the past year”
Here is the replacement caraf for the mill and brew https://shop.melitta.com/search.asp?SKW=ACCS
does anyone know the value of the thermal cut off of a melita mill and brew [it is in series with the heating elemen shuts unit off when coffe is made]
I have 2 used good cond carafes and 2 filter baskets if anyone’s looking for replacements. Photos avail. FOB Phoenix. Rick azre1@cox.net
I posted extra carafes and baskets I had for sale – they have been sold. Thanx!
I am on my third Melitta and very sad that I think it’s time has come to an end. :-( Has anyone had any luck finding another coffee maker with grinder in it? I was looking at these http://www.capresso.com/pdf/comp_coffee_makers.pdf and would like to hear the comparison on these from another Melitta lover. This line still seems like it has a lot of parts compared to my much beloved Melitta.
I just purchased a Capresso Team grind and brew from Macy’s. Sending it back tomorrow. the grinder will not grind finely enough and after making four pots and changing all of the options for strong, fine, etc. it still did not make strong enough coffee. We have a great espresso machine, so I’m not looking for espresso/strong coffee, just robust morning every day coffee. Sorry to have to send it back, it looked well made and was very atractve. We’re going to limp along with our Mellita Mill and Brew until it totally goes belly up….
Duct tape on the plastic part of the basket covered a hole and gorilla glue on the mesh solved a tear; velcro on the latch and we’re still milling and brewing ; going on 10 years; no visible side effects yet from brewing duct tape and gorilla glue! :o)
I got the replacement lid. However, I can’t figure out to replace it.
Can somebody help?
Wolfgang